FAQs

Welcome to the Love & Hate Golf FAQ section! Below are answers to some of the most common questions we receive. If you still need help, feel free to reach out to us at tei@noboundaries.studio.

🛍️ Orders

Q: How do I place an order?
Simply browse our collection, select your favorite items, choose the size and color, and click “Add to Cart.” When you're ready, proceed to checkout to complete your purchase.

Q: Can I change or cancel my order after placing it?
We start processing orders shortly after they're placed, so changes or cancellations must be made within 2 hours of placing your order. Please email us at tei@noboundaries.studio as soon as possible.

📦 Shipping

Q: How long does shipping take?
Estimated delivery times:

  • US: 5–10 business days

  • UK & Europe: 5–10 business days

  • Canada: 7–12 business days

  • Australia & New Zealand: 10–15 business days

  • International: 10–20 business days

Q: Do you ship internationally?
Yes, we ship worldwide! Shipping rates and times vary based on your location and will be calculated at checkout.

Q: How do I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number. Please allow up to 48 hours for tracking info to update.

Q: Why did I receive only part of my order?
Some items may be shipped separately to get your products to you faster. Don’t worry—your remaining items are on the way!

👕 Products & Sizing

Q: How do I know what size to order?
Each product page includes a size guide. We recommend comparing the measurements to one of your favorite-fitting items at home.

Q: Do your products run true to size?
Yes, most of our items fit true to size. If you prefer a looser or oversized fit, consider ordering one size up.

Q: What materials are your products made from?
Our products are made from high-quality, comfortable fabrics such as cotton, polyester, and blends, designed for everyday wear on and off the course.

💳 Payments

Q: What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay.

Q: Is it safe to shop on your website?
Absolutely. Our website uses secure encryption technology to protect your payment and personal information.

🔁 Returns & Exchanges

Q: What is your return policy?
We accept returns and exchanges within 30 days of delivery on unworn and unused items. Custom or personalized items are final sale. Please visit our Returns & Exchanges page for full details.

Q: My item arrived damaged or incorrect. What do I do?
We’re sorry to hear that! Please email us at tei@noboundaries.studio with a photo of the issue, and we’ll make it right.

💬 Still Have Questions?

We're always here to help!
Reach out to us at tei@noboundaries.studio — we usually respond within 24 hours on business days.